Emergency Preparedness

Fresenius Medical Care provides a toll-free Patient Emergency Hotline (1-800-626-1297) for any dialysis patient who is affected by natural disaster or other public emergency situation. The hotline is staffed by operators 24 hours a day, 7 days a week to answer inquiries from patients. Our operators can tell you which Fresenius clinic is open, or help you find the nearest clinic if you're away from home.
Patient Emergency Hotline: 1-800-626-1297
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Dialysis Products Documentation

Our Renal Therapies Group Technical Services team strives to partner with our customers to deliver the highest quality dialysis product support.

Refer to these links for information:

  • Operator's Manuals
  • Technical Manuals and Field Service Bulletins
  • Equipment Troubleshooting
  • Technical Specifications
  • Equipment Spare Parts

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