Emergency Preparedness

Fresenius Medical Care provides a toll-free Patient Emergency Hotline (1-800-626-1297) for any dialysis patient who is affected by natural disaster or other public emergency situation. The hotline is staffed by operators 24 hours a day, 7 days a week to answer inquiries from patients. Our operators can tell you which Fresenius clinic is open, or help you find the nearest clinic if you're away from home.
Patient Emergency Hotline: 1-800-626-1297
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Dialysis Products Support Services

We offer training and both phone and on-site support to ensure you have the knowledge and assistance you need.

Click these links for further information:

  • Technical Phone Support
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