Inpatient
Services

Quality Assessment and Performance Improvement (QAI)

Our QAI program is a pro-active, systematic process that monitors and improves the quality and delivery of patient care as measured by indicators tailored for the inpatient setting. This program monitors, evaluates and recommends improvement activities focused on relevant indicators that impact patient care and clinical performance.

Quality Categories Monitored:

• Staff Credentialing and Competency
• Patient Safety
• Staff Safety
• Customer and Patient Satisfaction
• Equipment Safety
• Adverse Event Reporting
• Water Quality
• Infection Control
• Risk Management

Benefits to Hospitals:

• Multidisciplinary collaboration with hospital in support of clinical quality improvement initiatives and cost control efforts
• Meeting regulatory oversight requirements
• Assisting hospital in regulatory preparedness to include:
  • Staff credentials and annual competency verification
  • Internal audits
  • Onsite experts during regulatory and credentialing reviews
  • Meeting AAMI water standard guidelines
• National clinical and operational policies and procedures
• Medical Director oversight and involvement
• Standardized data collection and regular hospital reporting